Sales funnels are a critical component of any marketing strategy, as they help businesses to guide potential customers through the sales process and increase conversions. A sales funnel is a visual representation of the journey that a potential customer goes through on their way to making a purchase. By understanding the different stages of the customer journey, businesses can optimize each stage to increase the likelihood that a potential customer will make a purchase.
There are typically four main stages in a sales funnel: awareness, consideration, decision, and retention. The awareness stage is when the potential customer becomes aware of your product or service. At this stage, it’s important to use marketing tactics such as targeted advertising, and social media to get the attention of potential customers and make them aware of your business. Aside from funneling these potential customers from social media platforms and other websites, content marketing that is optimized for the search engine ensures you are organically in the first page of Google search results.
The consideration stage is when the potential customer starts to evaluate whether your product or service is a good fit for their needs. When crafting your sales funnel, this is the time to nurture. It is the stage where you provide valuable information and resources to help them make an informed decision. This can include educational content, demos, and free trials. It is also an opportunity to keep in touch with potential customers when they are not yet ready to commit to your product or service. This is often done through email marketing. Once again, you must offer something of value. Such as news that is relevant to their industry or a discount offer for the occasion related to their occupation. For example, if your product is an antibacterial bath soap, you can paraphrase a study that shows why bathing with beauty soaps daily doesn’t protect them from harmful germs. Or you can also give them a notification that Global Handwashing Day is coming and then offer a discount code for them to use.
The decision stage is when the potential customer is ready to make a purchase. It’s important to make the purchase process as easy and seamless as possible, and to address any objections or concerns that the potential customer may have. This is also the stage where you amplify your authority to strengthen their decision. This can be done in the checkout page after the landing page. In the checkout page, you must still funnel. You must still include the promise you have given regarding your product or service. You must still include proof in the form of a testimonial or a review. Then you must set their expectations by bringing up their struggles, the steps that they need to do to achieve their goals and where they are now upon taking the desired action of committing to your product or service. And lastly, put in your call-to-action beside the buyer or client registration form.
Finally, the retention stage is about keeping customers loyal to your business and encouraging them to make repeat purchases. This can be done through personalized communication, loyalty programs, and excellent customer service. You can also invest in a sales funnel agency with proven strategies in marketing. Schedule a call with us today to know more.